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TruSmart Energy Holdings LLC and its affiliated companies(“TruSmart Energy”) want to ensure the best possible customer experience and weare committed to protecting the privacy of visitors to this site (the “Site”).This privacy policy (the "Privacy Policy") is intended to inform youof our policies and practices regarding the collection, use and disclosure ofany information that you provide willingly and voluntarily to us through the Site.This includes "Personal Information," which is information about youthat is personally identifiable such as your name, address, telephone number,e-mail address and other non-public information necessary to provide you withTruSmart Energy products or services, to bill you for products and services yourequest, to tell you about TruSmart Energy products and services which wethink may be of interest to you, or to communicate with you for other purposes.

 

User Consent

This Privacy Policy applies to the Site. This Privacy Policy does not apply to other websites to which we link. You agree that your use of the Site signifies your assent to this Privacy Policy. If you do not agree with this Privacy Policy, you are not authorized to use this Site.

 

Information We Gather

In general, we collect Personal Information that you submit to us voluntarily through the Site.

If during your visit to the Site you create or edit your account or user profile on the Site, personalize your profile and use the features of the Site, complete an order form, enter a contest, or submit other information to us, you may provide us with Personal Information.

When you visit the Site, certain information may also be passively collected and stored on our or our web servers, including your internet protocol (“IP”) address (the Internet address assigned to your computer from your Internet Service Provider), browser type (e.g., Firefox, Chrome or Internet Explorer), and operating system. We also use Cookies (small pieces of information that a website sends to your computer’s hard drive while you are viewing a website) and navigational data like Uniform Resource Locators (“URL”)to gather information regarding the date and time of your visit and the solutions and information for which you searched and viewed. We use such information only for statistical purposes that help us design and administer the Site to meet your special interests and needs. This information does not disclose Personal Information that would permit us to identify or locate individual visitors.

 

Use and Disclosure of Information

Except as otherwise stated in this Privacy Policy, TruSmart Energy will not sell,trade, rent, or otherwise share for marketing purposes the Personal Information that we collect with third parties, unless you ask or authorize us to do so.

In general, Personal Information you submit to us is used by us to provide you access to the Site, to improve the Site, to better tailor the features,performance, and support of the Site and to offer you additional information,opportunities, promotions and functionality from us, our partners or our advertisers at your request.

We may provide your Personal Information to TruSmart Energy affiliated companies that are under common control and to third-party service providers who work on behalf of or with us to provide some of the services and features of the Site and to help us communicate with you. Examples of such services include sending email, analyzing data, providing marketing assistance, conducting surveys,processing payments (including credit card payments), and providing customer service. We require our third-party service providers to promise not to use such information except as necessary to provide the relevant services to us.

In the event we go through a business transition such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of ours or that acquirer’s assets may continue to process your Personal Information as set forth in this Privacy Policy.

We may disclose your Personal Information if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; (b) to protect and defend our rights or property, you, or third parties; and (c)act under exigent circumstances to protect the personal safety our users. You hereby consent to us sharing your Personal Information under the circumstances described herein.

 

Personal Information From Children

Our web site may contain energy related information that maybe of special interest to children. TruSmart Energy does not seek to collect the Personal Information from or about children.  TruSmart Energy encourages safe computer usage of minors, and urges parents to monitor the computer usage of children and young teens.

 

Security of Your Personal Information

 

We are committed to protecting the security of your Personal Information. We use a variety of industry-standard security technologies and procedures to help protect your Personal Information from unauthorized access,use, or disclosure. Even though we have taken significant steps to protect your Personal Information, no company, including us, can fully eliminate security risks associated with Personal Information.

 

Opt Out/Modify Personal Information

Should you desire to update your Personal Information or“opt-out” of being included in our database, please contact us at 800-380-8270.

 

Updates to This Policy

TruSmartEnergy reserves the right to make changes in this Privacy Policy without notice. We encourage you to check the Privacy Policy regularly since yourcontinued use of the Site following any changes to the Privacy Policy shallindicate your acknowledgement of such changes and agreement to be bound by theterms and conditions of such changes.